M&E M&E SolutionsMemphis Real Estate
Services Book a Call FAQs Contact
+1 901-659-4353Talk to us Sell Your Property

Privacy Policy

M&E Solutions LLC

Effective Date: June 20, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

M&E Solutions LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or lead generation purposes. All text messaging originator opt-in data and consent information is kept strictly confidential.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, appointment scheduling, and SMS delivery providers, is permitted only as necessary to provide our direct services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

At M&E Solutions LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, use our services, submit forms, schedule appointments, communicate with us, or interact with our email, phone, and SMS services.

By using our website and services, you consent to this Privacy Policy and agree to our Terms of Service.

1. Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Appointment, booking, order, or service request details
  • Communication preferences

Financial Information

If you make a payment, billing details may be collected and processed through secure third-party payment providers. We do not store full credit card information on our servers.

Service-Related Information

We may collect information related to the services you request from us, including form submissions, appointment details, order details, account information, service history, and support requests.

Usage and Technical Data

We may automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Website usage and analytics data

Customer Communication Data

We may collect and store communication-related information, including:

  • Form submissions
  • Appointment, booking, order, or service confirmations
  • Email, SMS, phone, and support communications
  • Call records or call notes where legally permitted
  • Opt-in records and communication preferences where available

2. How We Use Your Information

We use collected information to:

  • Provide, manage, and improve our services
  • Schedule and manage appointments, bookings, orders, or service requests
  • Respond to inquiries and support requests
  • Process payments
  • Send confirmations, reminders, and follow-up messages
  • Send service-related updates
  • Send billing notifications where applicable
  • Send account notifications where applicable
  • Send marketing and promotional messages only when specific consent has been provided
  • Improve our website, services, and customer experience
  • Maintain records of communication preferences and consent
  • Comply with legal, regulatory, and business obligations

We do not sell, rent, trade, purchase, or transfer leads or personal information.

3. SMS Messaging and Compliance

Transactional SMS Communications

By checking the transactional SMS consent box, you consent to receive transactional messages related to your account, appointments, orders, or services you have requested from M&E Solutions LLC. These messages may include appointment reminders, order confirmations, appointment confirmations, account notifications, billing notifications, and service-related updates.

Marketing and Promotional SMS Communications

By checking the marketing SMS consent box, you consent to receive marketing and promotional messages from M&E Solutions LLC, including special offers, discounts, new product or service updates, announcements, and promotional communications. Promotional messages are sent only when specific marketing consent has been provided.

Opt-In and Consent

Customers opt in to receive SMS messages from M&E Solutions LLC by entering their phone number into a website form, booking form, calendar form, contact form, checkout form, or other consent-based channel that includes clear SMS consent language and links to the Privacy Policy and Terms of Service.

You will only receive SMS messages if you have provided explicit consent. We maintain records of opt-in actions where available and comply with applicable messaging laws, including TCPA and CTIA guidelines.

Opt-Out Instructions

You may cancel SMS communications at any time by replying STOP. After opting out, you may receive a final confirmation message, and no further SMS messages will be sent unless you opt in again.

Help and Support

Reply HELP for help or contact us directly at [email protected] or +1 901-659-4353.

Message Frequency

Message frequency may vary based on your appointments, orders, inquiries, account activity, support activity, marketing preferences, and communication preferences.

Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you, depending on your mobile carrier and service plan. For questions about your text plan or data plan, contact your wireless provider.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging delivery, is permitted only as necessary to provide our direct services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers required to deliver the messages you have consented to receive.

We do not sell, rent, trade, purchase, or transfer mobile numbers or SMS consent data under any circumstances, except as required by law or as necessary to provide requested messaging services.

5. Information Sharing and Disclosure

We do not sell, rent, trade, or purchase personal information. We may share information only in limited circumstances, including:

Service Providers

We may share information with trusted third-party vendors who assist with operations such as payment processing, appointment scheduling, booking management, order processing, website hosting, analytics, customer support, email delivery, platform operations, and SMS message delivery.

Service providers are expected to maintain confidentiality and use appropriate security safeguards.

Legal Compliance

We may disclose information if required by law, legal process, court order, subpoena, regulatory requirement, or to protect our rights, safety, customers, staff, or business operations.

All sharing categories exclude text messaging originator opt-in data and consent, except for providers necessary to deliver SMS messages you have consented to receive.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, improve performance, and understand visitor behavior.

You may adjust your browser settings to decline cookies. Disabling cookies may affect certain website functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Access to personal information is limited to authorized personnel and service providers who require access to perform their duties. While we take reasonable precautions, no method of electronic transmission or storage is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws, business requirements, or legal obligations.

9. Your Rights and Choices

You may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information where permitted by law
  • Opt out of marketing communications
  • Opt out of SMS messages by replying STOP
  • Withdraw consent for future communications where applicable

To exercise these rights, please contact us using the information provided below.

10. Children’s Privacy

Our services are not directed toward individuals under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

M&E Solutions LLC
Address: 5865 Ridgeway Center Parkway, Memphis, TN 38120
Phone: +1 901-659-4353
Email: [email protected]
Website: https://www.mesolutionsmemphis.com

Terms of Service

By using our website and services, you agree to our Terms of Service.

M&E M&E SolutionsMemphis Real Estate

Memphis-based real estate investment — buying, renovating and selling investment properties with simple, fast solutions.

ServicesFAQsContactPrivacy PolicyTerms of Service
© M&E Solutions LLC. All rights reserved. 5865 Ridgeway Center Parkway, Memphis, TN 38120